1. What is the name of your company & what purpose does it serve?
Phonesmart Ltd. We Recycle iPads and iPhones from corporate customers to sell on Amazon FBA UK and Europe.
2. What’s the biggest challenge of growing and running your business?
Dealing with Amazon. They have exceptionally tight metrics for customer service and quality along with occasional suspensions which can be very stressful to deal with.
3. What do you love most about what you do?
The craft of the systems that make the business work. Just before Black Friday every year we are as high stocked as we can possibly be, and it can be overwhelming but with the lessons learned from previous years, you can manage the sales to make sure you sell almost everything you want to have sold by Christmas day. This process along with how efficiently we have process stock to prepare for the Christmas rush is fascinating and very satisfying when it works out well!
4. If you could pass on one piece of business advice, what would it be?
Self awareness – not all types of business are right for everyone, or even running a business at all for that matter. Lean into your strengths, fine tune those and try to find a niche that relies least on the things you hate!
Stewart McGrenary was photographed by LAPORTRA. Press the button below to book a portrait session with us.